COVID-19 UPDATES: Read about safety and operations at Young Trucks.

Our Response to COVID-19

The Latest on Our Stores, Services, and Safety Measures

As an essential business and a proud member of the trucking community, Young Trucks continues to serve customers and care for employees as we have done for generations. Because your safety and that of our employees is of the utmost importance to us, we’re following best practices and meeting important requirements as we conduct business.

We are continually monitoring and adapting to this evolving situation and want to provide you with some relevant information regarding our operations to help you navigate yours. Please find an overview below of the steps we’re taking to support your needs during this time, and please don’t hesitate to contact us with any questions or requests for assistance.

From everyone at Young Trucks, stay well, thank you for your business, and please count on us to keep your trucks at work by doing things The Right Way.

Information About Safety and Operations

Health and Safety Precautions

We have already taken steps to protect the health and well-being of our employees and customers, including increased safety measures and operational changes. From remote working options for employees to more rigorous cleaning procedures and social distancing guidelines at all our facilities, this effort continues to be our first priority. What you can expect:

  • Expanded cleaning procedures, including increased sanitation of all high-touch surfaces
  • Plexiglass partitions at our parts and service counters
  • Masks worn by all Young Trucks team members when in common areas
  • Reminders for healthy hygiene habits and social distancing best practices posted throughout our facilities
  • Temperature checks for all Young Trucks team members

Low-Contact Services

There are many ways to connect with our team and shop for parts, services, and trucks, including these low-contact options:

  • Parts Delivery
  • Online Parts Ordering
  • On-Site Mobile Repair
  • Vehicle Pick-Up / Delivery for Service

Service and Parts Hours

Currently, we are maintaining the same hours you are used to across all our companies, plus we added a 24/7 Roadside Assistance program. Select your Young Trucks business to view detailed hours of operation:

Young Isuzu Hours

Young Leasing Hours

Young Trailer Shop Hours

JayMac Body & Frame Hours

Parts Orders and Deliveries

Our parts stores are adhering to CDC recommendations for cleanliness and social distancing, and our dedicated Parts Delivery teams continue to run their routes and schedules. We also added more delivery times. Customers can now receive parts orders in the afternoon and evenings, too, with order cut-off times of 3:00 p.m. and 6:00 p.m.

Additionally, OEM’s have developed countermeasures to minimize supply chain impacts and are working to maintain inbound and outbound deliveries.

Vehicle Sales, Deliveries, and Leasing

Our OEM’s have resumed production, and we have many new and used trucks in stock. The Truck Sales team is ready to work with you to support your truck or fleet needs, and help you identify special discounts, payment deferrals, and down payment allowances that may be applicable. Sales hours are Monday – Friday from 8:00 a.m. to 5:00 p.m. and Saturday by appointment. Calling ahead is advised. Young Leasing has both lease and rental trucks available.

Service and Warranty Work

Our service teams continue to operate and be in contact with OEM warranty groups who remain staffed and ready to deliver customer support for processing warranty claims.

We also launched a Mobile Service solution that delivers the most current tooling, technology, and warranty expertise to your facility and your trucks in the field and includes:

  • Mobile On-Site Preventative Maintenance
  • Mobile On-Site Repairs
  • Emergency Roadside Support
  • Dedicated On-Site Work Force
  • Class 6, 7 and 8 Trucks and Trailers
  • All Makes and Models

Questions? Please reach out.

Email: info@youngtrucks.com

Phone:

Young Isuzu: 330.477.6271

Young Leasing: 330.453.3868

Young Trailer Shop: 330.479.8992

JayMac Body & Frame: 330.456.0592

For After Hours Service, Please Call:

Isuzu Service 1.800.362.0495

Towing Service / Reed's Towing 330.833.2823

Here For You

At Young Izuzu, we offer more than just great service. We build meaningful relationships with our customers and stand ready to provide expert advice. From buying the truck of your dreams to getting your current rig serviced, we know what it takes to help you get back on the road.

Financing

Financing doesn’t have to be complicated. We’ll evaluate all your financing options to find the solution that’s right for you.

Go
Leasing

Get your business rolling. Our expert team stands ready to help you find the perfect lease, with terms that meet your unique needs.

Go
Trailer Shop

From routine maintenance to major repairs, we can handle all your trailer rehabilitation and service needs.

Go
Jaymac Body

Get high-quality body and frame repairs, from experts you can trust.

Go
Parts

Need specific parts for your vehicle? Shop from our inventory of Isuzu parts.

Go